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PLM Pundits

04 · Automate · AI Agents & Process Automation

AI agents that take real work off your supply chain teams.

We help you find where agents pay back, build them into your PLM, ERP and email with human approval steps, and run them in production with monitoring and audit trails.

The problem

Most AI pilots never leave the lab.

Agents create value when they are pointed at the right work, connected to real systems and trusted by risk and quality teams.

Symptom 01

Use cases chosen for novelty

Chatbots demo well but rarely release hours. The value sits in high-volume, rules-heavy work that people do every day.

Symptom 02

No connection to systems of record

An agent that cannot read the BOM or update the purchase order can only make suggestions that someone retypes.

Symptom 03

No governance

Without approvals, monitoring and audit trails, risk and quality teams will not let agents near production.

What we do

Four ways we help, delivered as one engagement or on their own.

01

AI consulting & use-case discovery

Find the processes where agents pay back fastest, and set up AI to scale safely.

  • Process walkthroughs to find high-volume, rules-heavy work
  • Use cases scored on value, feasibility, data readiness and risk
  • AI strategy, operating model and usage policy
02

Agent build & integration

Production agents that read, reason and act inside the systems you already run.

  • Agents that work in PLM, ERP, email and supplier portals
  • Human approval steps designed into every workflow
  • Built on your L4 process model, so agents follow your rules
03

Process automation

Automation for the steps that do not need an agent at all.

  • Workflow and integration automation between systems
  • Document extraction for invoices, certificates and specifications
  • Clean hand-offs between agents, systems and people
04

Run & govern

Agents treated like production systems, not experiments.

  • Monitoring of accuracy, volume and exceptions
  • Full audit trail of every action and approval
  • Continuous improvement and a pipeline of new use cases

AI agents across the supply chain

Agents that do the work, not just answer questions.

We design, build and run AI agents for every supply chain function, on top of the processes and platforms we implement. They read the email, check the BOM, chase the supplier and draft the decision. Your people approve.

Engineering agent

Change impact agent

Reads a change request, traces affected parts, BOMs, drawings and suppliers, and drafts the impact analysis.

Works in
Teamcenter · 3DEXPERIENCE
Checkpoint
Change board approves
Engineering agent

BOM validation agent

Compares engineering and manufacturing BOMs, flags missing parts, unit mismatches and broken effectivity.

Works in
PLM · ERP
Checkpoint
Engineer confirms fixes
change-impact-agentIllustrative run
01

Human in the loop

Every agent has a named approval step before anything changes in a system of record.

02

Wired into your stack

Agents act through PLM, ERP, email and portals you already run, not a side tool.

03

Governed in production

Monitoring, audit trails and access controls from day one, not after the pilot.

How we engage

A clear path from first workshop to measured result.

  1. 1

    Discover

    Find and score use cases with your process owners, and check the data each one needs.

  2. 2

    Prove

    Put one agent into production on real work, with a measured baseline to compare against.

  3. 3

    Scale

    Extend to further use cases and functions on a shared platform and design pattern.

  4. 4

    Govern

    Monitor, audit and improve agents as part of normal operations.

You get
  • Scored AI use-case portfolio
  • Agents in production with human approval steps
  • Monitoring and audit trail
  • Measured hours and cost released against baseline

Platforms

The platforms behind this practice.

Model-agnostic. We choose the model and deployment per use case, within your security and data policies.

Teamcenter and 3DEXPERIENCE

Engineering change, BOM and document agents

ERP and Prabandh

Planning, purchasing, order and quality agents

Email and supplier portals

Where much of the coordination work happens

WeighbridgeSetu and AtithiSetu

Dispatch, logistics and hospitality operations

FAQ

Questions leaders ask us.

Which use cases should we start with?

Work that is high-volume, rules-heavy and already partly documented, such as purchase order follow-up, engineering change impact analysis or quality deviation triage. Discovery confirms which ones pay back fastest for you.

Is our data good enough for AI agents?

We check during discovery. Some use cases work well on today's data; others need cleanup first. Our data assessment tells you which is which.

How do you keep people in control?

Every agent has defined permissions, a named human approval step before it changes a system of record, and a full audit trail of what it did and why.

Where does our data go?

We design deployment around your data and security policies, including running within your own cloud environment where that is required.

How do you measure value?

We baseline the hours, cycle time and error rates of the process before the agent goes live, then measure the same things in production.

Start a conversation

Talk to a partner about AI Agents & Process Automation.

Share where you are today and a partner will come back with a working view of what to do first. No sales script.